The Application Engineer role offers the opportunity to support the successful installation, operation, and optimisation of high-precision dispensing systems for customers across India. This role plays an important part in strengthening distributor capability, enhancing customer engagement, and ensuring reliable technical support as the business expands.
Responsibilities
Conduct technical training and education for local distributors to ensure proper product understanding and usage.
Perform testing operations using equipment in an internal lab environment, including validation of applications and process optimisation.
Support installation and commissioning of equipment at customer factories across India, ensuring successful start-up and handover.
Handle troubleshooting, repair, and preventive maintenance of systems at customer sites.
Work closely with sales, distributors, and customers to provide technical consultation and application support.
Prepare technical reports and provide feedback to headquarters for continuous product improvement.
Requirements
Engineering graduate in Mechanical, Electrical, or a related field.
3 to 10 years of experience providing technical support, testing, maintenance, installation, or commissioning for high-precision dispensing systems, preferably from manufacturing, industrial equipment, automation, or dispensing systems.
Strong experience in customer-facing roles, with the ability to understand customer challenges and provide suitable solutions.
Strong curiosity and willingness to learn new technologies.
Good problem-solving skills and hands-on technical capability.
Effective communication skills in English.
Ability to work independently in a start-up environment.
Flexibility to travel within India and potentially overseas for training.
About the company
A global company based in Japan in the high-precision dispensing systems industry, this organisation provides fluid control solutions for manufacturing customers. The company supports customers from planning through to production with strong technical expertise.