The General Manager - Sales role leads the Indian subsidiary in Bangalore while remaining actively involved in sales engineering, technical consultation, and customer support. As part of a small organisation, the position combines team management and general business administration with hands-on responsibility for machine applications, distributor support, and after-sales services.
Responsibilities
Lead the Indian subsidiary as the locally responsible person and manage the team while continuing to perform hands-on sales engineering duties
Support distributor sales activities through technical consultations and customer meetings
Prepare machine application studies, machining proposals, technical presentations, and equipment evaluation documents
Conduct application engineering activities, machine operation demonstrations, troubleshooting, repair coordination, and after-sales support
Coordinate with the head office in Japan, distributors, and end users
Support office administration and general management activities
Ensure customer satisfaction throughout machine installation, commissioning, and production start-up
Requirements
15-20 years of professional experience
Extensive experience in the machine tool industry
Engineering background
Experience providing customer-facing technical support
Strong negotiation and stakeholder management skills
Ability to combine team management and general business responsibilities with hands-on sales engineering activities
About the company
A Japanese engineering and manufacturing company with operations in international markets. The company provides industrial equipment and related technical support to customers in the manufacturing sector.