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Assistant/Sr. Assistant - Customer service & Logistics

Job title: Assistant/Sr. Assistant - Customer service & Logistics
Location: Chennai
Specialisation: Trading
Salary: INR 600,000 - 7,500,000 (Annual)
Reference: PR/108293
Contact details: Anupama Mishra
Contact email: anupama.mishra@jac-recruitment.com
Job published: June 07, 2024 13:34

​Looking for a professional for one of our Japanese Trading company for Chennai location.

Proposed Position: Assistant/Sr. Assistant - Customer service & Logistics

Type of position (New position/Replacement): New Position

Function / Section: Section 3

Reporting to: Senior Manager

Location: Chennai   

Age in Years: 24-30years

Qualification: Commerce graduate (open for other graduate if they have relevant experience)

Previous Experience / yrs: 1Minimum 4 to 7 years of relevant working experience as Customer Service Assistant

Skills / Knowledge required ( key points for search ) 

  • Working knowledge of Microsoft Navision/ Dynamics, SAP is preferred. 

  • Good communication, interpersonal and computer skills.

  • Knowledge of International trade etc.

  • He/she should be aware of custom clearance process and documentation part.

  • Bill booking , expenses booking, reconcillation or any other activity  in ERP system  as assigned

Responsibilities 

  • End to end responsibility of invoice generation, purchase entry, samples entry, 

  • Arranging the shipping documents, shipping schedule and issue of debit note, co-ordination with CHA.

  • Coordinating with inter department and with other branch in case of the requirement. 

  • Meticulous, detailed, organized, able to multi-task and coordinate to follow-up the necessary 

  • Travel arrangement and hotel booking, car arraignment is included in the scope of the work

  • Supporting the Sales staff in all the sales related work, some of the sales activity in the absence of sales person to follow up with supplier or customer. Payment follow up, vendor co-ordination, arranging and fixing meeting etc.

  • Preparing the sales reports, calculating the exchange rate, Monthly sales, budget, accounting, admin, logistic related work etc. 

  • Should interact with transporter time to time basis and arrange required transport for domestic shipments 

  • Visit warehouse and do the physical cross check of inventory once in a month. 

  • Generate and share stock reports with Sales team as and when requested.