Responsibilities:
- He must also have experience in basic computer application / typing and entering data into database applications and operating basic word processing applications.
- He must have the ability to repetitively overcome rejection from sales leads.
- Monthly Schedule compilation for all customers and close coordination with PPC, Logistics & Quality for meeting customer timelines.
- Experience in SAP SD module specifically Standard Order preparation
Knowledge of customer portals like MSIL, HAIL, Ford, HMSI, NISSAN, TKML will be an added advantage - Support the Corporate sales team and develop new sales to support from Plant level with effective coordination with production & QC. Should carry proactive approach by implementing an agreed sales strategy inculcated by Corporate sales. Maintain an agreed level of pro-active telephone contact with both existing and prospective customers.
- Liaise between Production and customers to efficiently answer general enquiries concerning deliveries and production. Achieve team and individual sales targets as set by the Management Team within the agreed time scale.
- Liaise on a daily basis with your colleagues and update them on any developments in your work, ensuring a high level of team relationships exist.
- Ensure that all customer complaints, issues and queries reach a successful and appropriate conclusion. Where relevant, escalate matters to the Account Manager and log them under the TQM procedure.8
- Provide the Management with sales reports on a weekly/monthly basis.