Job Title: Sales Engineer/Senior Engineer
Location: Delhi [Haryana, Rajasthan and Uttar Pradesh including NCT region]
Job Responsibilities:
Achieve budgeted sales and order booking targets for the company’s in the assigned region, while managing direct sales and supporting dealers to maximize sales in allocated areas.
Evaluate market potential and enhance market share by building and maintaining strong relationships with customers, consultants, and key accounts in the industrial segment.
Understand customer needs and implement data-driven proposals to influence buying decisions, while motivating and guiding dealers and distributors to achieve their targets.
Monitor and manage dealer and direct receivables, track competition activities, and develop strategies to counter them effectively.
Establish and maintain direct relationships with end customers and dealers, coordinating closely with the service team to address service-related queries.
Support dealers with pending issues and payments, assist in major deal negotiations, and interact with field service engineers to identify business opportunities.
Organize and conduct promotional activities such as service camps and roadshows, conduct in-house training for dealer teams, and ensure timely updates in the KPCM system for deal management.
Customer Relationship Management:
Develop and maintain long-term customer relationships by regularly addressing needs, providing tailored solutions, and offering technical support to ensure satisfaction and loyalty.
Collect and analyze customer feedback to inform business improvements, proactively resolve issues, and support purchasing decisions with ROI and TCO analyses.
Job Qualifications:
Degree or Diploma in Mechanical/Electrical Engineering.
Experience & Knowledge:
2 to 5 years of experience in compressor sales or related fields such as heavy machinery, rotating equipment, or pneumatic equipment sales.
Proficiency in air compressors is preferred.
Language skills: Hindi, English, and the local language.