Key Responsibilities
1. Sales & Business Development
- Identify and pursue new business opportunities within target markets (e.g., freight forwarding, warehousing, transportation, 3PL/4PL).
- Develop and execute sales strategies to achieve business growth and revenue targets.
- Conduct client meetings, presentations, and negotiations to close deals.
- Maintain a robust sales pipeline and update CRM with accurate information.
2. Client Relationship Management
- Build and maintain strong long-term relationships with key clients.
- Understand customer requirements and propose tailored logistics solutions.
- Ensure high levels of customer satisfaction and resolve issues promptly.
- Conduct periodic review meetings with existing clients for upselling and retention.
3. Market Research & Strategy
- Analyze market trends, competitor activities, and customer needs.
- Provide insights to management for pricing strategies and service improvements.
- Identify new market segments and develop plans to capture them.
4. Collaboration & Coordination
- Work closely with the operations team to ensure service delivery aligns with client expectations.
- Collaborate with finance for contract terms, billing, and collections support.
- Coordinate with marketing to enhance brand visibility and lead generation efforts.
5. Reporting & Performance Tracking
- Prepare weekly/monthly sales reports, forecasts, and performance metrics.
- Track sales performance against KPIs and take corrective actions when required.
- Present business updates to senior management.
Required Qualifications & Experience
- Bachelor’s degree in business, Marketing, Supply Chain, or related field (MBA preferred).
- 5–10 years of sales experience in logistics, freight forwarding, warehousing, transportation, or supply chain solutions.
- Strong understanding of logistics operations and industry dynamics.
- Proven track record of meeting or exceeding sales targets.
Skills & Competencies
- Excellent communication and negotiation skills.
- Strong networking and relationship-building ability.
- Analytical mind with a solution-oriented approach.
- Ability to work independently and as part of a team.
- Proficiency in CRM tools, MS Office, and sales reporting.