Location - Neemrana (Rajasthan)
Job Description:
Troubleshooting: Resolving software and hardware issues that may affect user productivity
Installation: Installing and configuring computer hardware, software, networks, and applications
Maintenance: Monitoring and maintaining computer networks to ensure they are operating properly
Documentation: Documenting fixes and environments to create a knowledge base for colleagues and customers
Communication: Providing technical assistance and communicating how to resolve issues to clients and other staff members
Education: Explaining complex technical concepts to customers in a clear and understandable manner
Prioritization: Prioritizing and escalating issues as needed
SAP: Understanding of SAP functioning and control
Server Management: Management of server and control
BAR code: Understanding of bar code process