Position:	Territory Service Manager
Title:	Deputy/Associate Manager – Service (Based on Fitment)
Department:	Service
Reporting To:	Branch Manager
Location:	Delhi
Branch:	Delhi
Job     Type:            On-roll / Contractual)	On-roll
Job     Description:	Primary Responsibilities: - To manage a team of Service engineers in the assigned region / territory Deployment of service engineers at customer sites / defined region and monitor the progress of tasks assigned Generation of service orders / PO for Parts / services rendered to customers Making Planned Maintenance schedule for Engineers for various machines at customer site Responsible for Parts Sales target for the assigned Branch / territory Daily / Weekly / Monthly reporting to Head office Follow-up with the customer for payment for the services rendered Providing guidance and support to the engineers whenever required Secondary Responsibilities:- Work with a mindset of Customer First Approach Maintain good relation with all the Customers of his territory Responsible for Post sales activities – Service and Warranty Analyze the market, monitor, analyze sales and market trends.
Qualification:	Essential: - B. Tech/Diploma Desirable: - M.B.A.
Experience:	12-15 Years post Qualification
C     Competencies Required:	Must have got Techno-commercial experience. Preference should be given to Service industry – MHE / Construction / Mining Must have analytical and decision making skills Must be willing to travel as extensive travelling required Must have good command over written and verbal communication Good in MS-Office Must have negotiation skills Must possess Leadership skills