Location : Chennai
Designation : Asst General Manager / Senior Manager
Department : Sales & Operations
Reports to : Executive Director
Job Summary:
Candidate will be responsible for overall management of the region that includes planning, organizing and supervising all regional activities of business development and operation, controlling operational costs and achieving the budgets & Over all Administration along with P&L responsibility .
Key Responsibilities:
Key Skills :
The following skills are necessary for the position:
Designation : Asst General Manager / Senior Manager
Department : Sales & Operations
Reports to : Executive Director
Job Summary:
Candidate will be responsible for overall management of the region that includes planning, organizing and supervising all regional activities of business development and operation, controlling operational costs and achieving the budgets & Over all Administration along with P&L responsibility .
Key Responsibilities:
- Development of sales strategies, defining target segments, values and propositions
- Establish operations that deliver industry leading service standards that facilitate market leadership in target sectors.
- Provide the region operation’s team with daily guidance, leadership and overall support on any issues relating to operations, communication, and revenue enhancement, human resources, standardizing procedures, systems applications, and executing processes to meet customer needs.
- Develop personal relationships with key strategic clients to ensure business retention and growth and to act as a focal point for client escalations if necessary.
- To deliver the Revenue growth in line with the Budget.
- To ensure the operation excellence is achieved on the daily activity and provides seamless service.
- AR management – To ensure follow up with customers to ensure AR under control as per budgets.
- Improving on the processes which leads to reduction and saving in cost and increasing the revenues
- Implementing KPIs for monitoring productivity
- Employee Mentoring and retention
- Responsible for P&L of the region.
Key Skills :
The following skills are necessary for the position:
- Leadership Skills
- Analytical Skills
- Functional knowledge
- Interpersonal Skills
- People Management Skills
- Excellent Business Communication & Presentation Skills
- Excellent planning, time management, collaboration, decision making, presentation and negotiating skills.
| Qualification | Graduation / Post Graduation |
| Years of Experience | 15-20 years from Freight Forwarding Industry |
| CTC | Open for Discussion |