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Customer service and Admin executive

役職名: Customer service and Admin executive
勤務地:
職種: 貿易・輸出入
給与: INR 450,000 - 550,000 (Annual)
求人番号: PR/108710
求人情報掲載日: 2024/10/08 13:25
勤務形態: オフィス勤務
Job Description-
Designation- Customer service and Admin executive
Experience- 1-3 Years
Location: Gurgaon
Responsibilities:
Responsible for initiating shipments from company’s overseas factories to customers in India
Understanding customer’s delivery process & initiating shipment procedure by coordinating with customers & internal members sitting in SE Asia, China & Japan
Maintaining database of shipping arrangements & forecasts and conducting customer follow-ups, factory follow-ups etc. 
Preparation of all documentation required for completing shipments.
Updating shipping instructions, monitoring outcomes, and recommending suitable actions on a regular basis 
Sound understanding about shipment & logistics terminologies, tracking mechanism, incident reporting and escalation management.
Supporting ad-hoc organizational initiatives in maintain business operations as when required.