Position: Service Engineer
Location: Delhi, Mumbai Bangalore OR Hyderabad
Gender: Male
Experience: 3-5 years
Qualifications:
- Education: A university degree or a professional training as a state-approved technician in electrical engineering/mechatronics.
- Skills: Good communication and presentation skills, consumer orientation abilities and flexibilities, capabilities to work autonomously and also on a team, good knowledge in Microsoft Office program. Ability to communicate in English is a must to be considered for this job. Knowledges in German would be a big plus but it is not necessary to fill this position.
Duties:
- Responsibilities for installation and starting up our machines at our customers.
- Giving a system-specific training to our customer properly.
- Searching and analyzing complex error to ensure an optimum availability of our systems.
- Being a competent contact person to guarantee the adherence to our service as it’s agreed upon with our customer.
- Interviewing our customers regarding their satisfaction and quality of our systems and document the projects.
- Keeping a permanent contact with our service After Sales Team in Germany to continually improve our inspection systems.
- Willingness to take one to several days duty travel around Europe, by way of exception worldwide.
Products:
electrical power supply, electrical communication, PC setup, troubleshooting
basic PC skills - computer does not work & he should be able to troubleshooting of the same - changing the cable / disc play + assistance by the team
electrical power supply, electrical communication, PC setup, troubleshooting
basic PC skills - computer does not work & he should be able to troubleshooting of the same - changing the cable / disc play + assistance by the team
Working Conditions:
- Working Days: Monday – Friday from 08:00 to 17:00 (home office, availability), Saturday is officially not a working day but if necessary our technician should be available on call in case of emergency.
- Annual leave: According to official local public holidays.