Position: Customer Service Assistant
Qualifications:
- Commerce graduate (open to other graduates with relevant experience)
- 2 to 3 years of relevant experience
- Knowledge of Microsoft Navision/Dynamics, SAP (preferred)
- Proficiency in Excel, Word, PowerPoint
- Strong communication, interpersonal, and computer skills
- Understanding of international trade
Responsibilities:
- Manage end-to-end invoice generation, purchase entry, and samples entry
- Arrange shipping documents, schedules, and issue debit notes
- Coordinate with CHA and inter-departments (Logistics, Finance, other branches)
- Handle payment follow-ups, vendor coordination, and meeting arrangements
- Support Sales staff and perform sales-related activities in their absence
- Prepare sales reports, calculate exchange rates, and manage budget and accounting
- Perform administrative, logistics, and other related tasks
- Flexibility to work from the office or home as per company instructions
Skills and Attributes:
- Meticulous and detail-oriented
- Organized with the ability to multitask
- Strong coordination and follow-up abilities