Company Overview: One of the leading global MNC into pulp & paper industry.
Job Overview: Looking for candidates having strong experience into instrumentation, field devices, communications fro pulp & paper industry.
Job Responsibilities:
- To take responsibility for installation, start-up, commissioning, performance validation and acceptance of company sensors, analysers and solution projects on customer sites.
- To provide troubleshooting, application, and on-site service support for existing installations.
- Commitment to support & resolve customer challenges on an “end to end” basis with full ownership.
- To manage projects as assigned by the Manager.
- To clearly communicate plans and progress to customers and the company team, both local and global.
- To closely work with sales team to provide leads on customer unmet process needs, competitive activities and anything important observed in field.
- To keep proper documentation of all jobs conducted (field service report) and proactively communicate with customer and internal team.
- To provide outstanding service to customers, supported by the global team.
- Performance in the role will be primarily assessed against the quality of technical support and communication with customers delivered, as well as sales targets.
- Extensive local travel and occasional international travel expected.
- Specialised training will be provided both within Country and abroad.
- Support from local, regional and global technical teams will be available.
Job Requirements:
- Bachelor of Engineering in (Mechanical, Electrical, Instrumentation) or equivalent.
- 5+ Years’ experience in industrial automation, instrumentation.
- Training and exposure to Pulp & Paper process or chemical process automation and DCS operations.
- Understanding about instrumentation, field devices, communications etc.
- Strong computer programming skills and knowledge of computer and control networking.
- Complex troubleshooting and problem-solving skills.
- Effective interaction with Global and Regional specialist teams.
- Ability to work with minimal supervision.
- Ability to work co-operatively and constructively with team members and customers for project execution.
- Willing to travel to customer’s sites.
- A positive outlook and commitment to maintaining a strong team culture.
- A commitment to successfully complete assignments.
- Excellent verbal and written communication skills.
- Fluency in written and spoken local language
- Good written and spoken English