Trade Operations & Sales Support Executive/ Sr. Executive

Title: Trade Operations & Sales Support Executive/ Sr. Executive

Job Qualification:

• More than 1 year of experience in trade operations, logistics, or sales support.
• Knowledge of import/export procedures, customs documentation, and trade compliance.
• Familiarity with international payment processes (USD transactions) and domestic financial transactions (INR collections).
• Strong communication skills in English; knowledge of Hindi or Japanese is a plus.
   

Job Responsibilities:
【Trade Operations (Import/Export & Logistics Coordination)

• Manage the export of chemicals from India to Japan and Malaysia.
• Handle the import of chemicals from Japan to India and coordinate domestic transportation within India.
• Oversee container-based ocean freight shipments and domestic land transportation.
• Coordinate customs clearance procedures for imported goods before internal distribution within India.
• Arrange international and domestic logistics, ensuring smooth transportation and compliance with trade regulations.
• Facilitate dollar-based transactions for international trade and rupee-based transactions for domestic operations.

【Sales & Customer Support】

• Respond to customer inquiries via phone and email, primarily from Indian manufacturers and logistics companies.
• Support sales activities for Japanese chemical manufacturers, resin manufacturers, and Indian manufacturing companies.
• Assist in simple commercial negotiations and internal coordination.
• Maintain and transfer customs documentation for smooth processing of trade transactions.