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Senior Service Engineer - Pune

役職名: Senior Service Engineer - Pune
勤務地: プネー
給与: INR 1,200,000 - 1,200,000 (Annual)
求人番号: PR/108516
求人情報掲載日: 2024/08/08 16:55
勤務形態: オフィス勤務

Job Description – Engineer/ Sr. Engineer, Service

 

Key Accountabilities & Responsibilities: -

 

• To attend service maintenance calls for all FANUC products viz. CNC, Robots and CNC 
machines [Robodrill - VMC, Robocut - Wire EDM & Roboshot - Plastic Injection 
Molding Machine]. 
• Provide technical support to customers, identifying and resolving customer 
challenges.
• Provide routine service support in respective zone accounts to execute agreed upon 
customer system assurance and continuous improvement plans.
• Develop strong relationships with the key stakeholders in the respective zone 
customers. 
• Engage in problem solving by performing system analysis, interpreting data and 
providing recommendations to ensure customer operations are performing at 
optimal levels.
• Follow up with the customers for pending payments. (Accounts Receivables)
• Assist Sales team with market information on start-ups of new applications in both 
existing customers and in new accounts.
• There will be travel within assigned sales territory (local & overnight)